"SAMSUNG DISABLES THE WINDOWS UPDATE"

Samsung has been disabling Windows Update on some of the laptop in which Windows 8 and Windows 8.1 were distributed in it. Not only does Samsung disable the Windows Update, it also installs a utility that prevents the user from re-enabling the feature.

Samsung has distributed his own updated software to pc’s named “Samsung Update”. In this Software there is an executable file called “Disable_WindowsUpdate.exe”. This Software creates a time for running each and every time when the system is rebooted. It doesn’t completely disable Windows Update, it does change the setting to “Check for updates but let me choose whether to download or install them”. This behaviour persists even if the Samsung software is uninstalled; the application must be manually removed.

 

This investigation is handled by Patrick Barker who spoke to the Samsung representative, who implied  for the response that the executable file was been prevented by Microsoft from USB 3 drivers which is not compatible with laptop. For example he says if the driver 3.0 is installed, it will not be compatible with OS. Software update tool must be required. Thus the Samsung team updating its statement that we are not blocking the Windows 8.1 OS update, we are providing our users with the option to choose if and when they want to update the Windows software on their products.

The problem with this statement is that Samsung isn’t accused of blocking the installation of Windows 8.1 or any specific update. Instead, it’s preventing Windows update from operating either in its default state or after the end-user has manually changed the setting.